Connected mobility for retail destinations
Intelligent service.Effortless movement.
Knull Trolley is a connected mobility platform designed to make shopping easier for customers and smarter to operate for modern retail destinations.
- 01Hardware
- Trolley
- 02Infrastructure
- Docks
- 03Software
- Platform
01The friction
Shopping shouldn't become harder as you buy more.
Visitors arrive at large destinations to shop, eat and spend time. As purchases accumulate, carrying them becomes the limiting factor — visits end earlier than they need to.
Knull creates a premium mobility service that helps customers move purchases across the whole footprint, while giving operators a connected service layer they can see, manage and improve.
- Long walking distances between anchors
- Multiple bags carried by hand
- Early exits after two or three purchases
- No managed service layer for operators
02The system
One connected service.
Three layers.
Hardware, infrastructure and software are designed together. Each layer is useful on its own and considerably more useful combined.
Smart Trolley
A premium connected trolley with an integrated interface, secure access and a carrying architecture designed for real purchases, not test loads.
Docking Network
Distributed docks hold, charge and release the fleet. Each dock reports occupancy and availability back to the platform continuously.
Digital Platform
One operator environment for fleet status, dock capacity, sessions, alerts and utilisation across every location you run.
03How it works
Four steps, start to finish.
The shopper journey is deliberately short. Nothing to install before arrival, nothing to negotiate at the dock.
A unit is only ever released to an identified session. That single decision is what turns a trolley fleet into managed infrastructure — availability stays predictable and units stay where they belong.
See the full journey04The product
Built to move. Designed to serve.
A premium industrial object first: quiet materials, precise geometry and a carrying architecture that behaves correctly when it is genuinely full.
Explore the trolley
Integrated interface
A daylight-legible display for session state, wayfinding and support — mounted at natural eye line.
Carrying architecture
Hanging bag rails, a lower deck for boxes and a secure top bin for personal items and drinks.
Ergonomic handle
A continuous grip bar with an integrated light strip, sized for long dwell times and one-handed steering.
Secure access
Sessions are tied to a verified user, so the fleet stays accountable without staff supervision.
Dock compatibility
Every unit is dock-native — charging, retention and release are part of the product, not an accessory.
Modular service
Serviceable modules mean a unit returns to the fleet quickly rather than leaving the floor for weeks.
05Digital experience
From unlock to return, one seamless journey.
The shopper app carries the whole session: find a unit, open it, use it, return it. High contrast, few controls, no account maze.
Active session
K1-PRO-07
Illustrative product interface — not live data
06Operator platform
Know what your fleet is doing.
Availability, dock capacity, sessions and service state in one view — per level, per dock, per unit. Operations stop being a walk-around and become a screen.
Overview
Illustrative data only- Units in fleet
- 24Illustrative
- Active sessions
- 18Illustrative
- Dock occupancy
- 62%Illustrative
- Units charging
- 4Illustrative
Utilisation by hour
Shape shown for illustration
Recent activity
- K1-PRO-07In sessionLevel 1 · North
- K1-CARRY-03DockedDock N-01
- K1-PRO-02ChargingDock W-03
- K1-FLEET-01Service dueLevel 2 · East
05Built for destinations
Designed for places people spend real time in.
Deployment is sized to the venue: dock positions, fleet size and service model are configured per site rather than sold as a fixed package.
- 01
Shopping Centres
Large footprints, long dwell times, multiple purchases per visit.
- 02
Luxury Retail Destinations
A service layer that matches the standard of the environment.
- 03
Mixed-Use Destinations
Retail, dining and leisure sharing one movement network.
- 04
Hospitality-Led Retail
Guest service teams supported by managed, visible infrastructure.
06Value
Two audiences. One service.
For shoppers
- 01Less carrying across long visits
- 02Simple access with a scan or a tap
- 03Somewhere secure for drinks and personal items
- 04Clear return points across the destination
- 05A more comfortable reason to stay longer
For operators
- 01A premium, visible service layer
- 02Live visibility of fleet and dock status
- 03Configurable deployment by footprint
- 04Operational insight into real usage
- 05A measurable lift in visitor experience
07Focus markets
Designed for the world's leading retail destinations.
Knull is being developed for the United Kingdom and the United Arab Emirates first — two markets with the destination scale, service expectations and operator sophistication the platform is built around.
United Kingdom
United Arab Emirates
08Evaluation
What working with Knull looks like.
No procurement commitment is required to evaluate. The first three steps are a conversation, a floor plan and a sizing exercise.
- 01
Introductory session
We walk through the trolley, the dock network and the operator platform against your destination profile.
- 02
Footprint review
Levels, entrances, lift cores and car parks are reviewed to identify candidate dock positions.
- 03
Indicative sizing
Fleet size, dock count and service model are outlined so you can assess feasibility internally.